“We’ve been the trusted choice for Bendigo businesses since 1998, offering reliable communication solutions for over two decades.”

– LEIGH, TELECOMMUNICATIONS TECHNICIAN

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Why choose Bendigo Voice & Data?

Reliability and quality of service

Our phone systems guarantee clear call quality and minimal downtime. We offer redundancy options and proactive maintenance to keep your communication smooth and uninterrupted.

Scalability and flexibility

We supply systems that will grow with your business. We offer customisation, integration with other business tools, and flexible pricing plans to fit your current and future needs.

Local support and responsiveness

We provide fast, local support with a dedicated team in Bendigo. Our experienced technicians offer comprehensive training and responsive assistance to minimise downtime.

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Hardware in partnership with Aria Technologies

Bendigo Voice & Data is a proud dealer of Aria Technologies, offering top-tier phone system hardware. Aria Technologies is a leader in Australian IT and telecommunications technology. This partnership ensures our clients receive cutting-edge hardware with robust support, enhancing our ability to deliver bespoke, reliable, and scalable communication solutions tailored to Bendigo businesses.

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Phone Systems FAQ

We answer some of the most common questions our Bendigo business clients ask about phone systems.

General Questions

1. What types of phone system solutions do you offer?

We offer three main solutions: iPECS Cloud, iPECS UCP (Unified Communications Platform), and the VOiP-based BVD Communications Platform. Each is designed to meet different business needs.

2. How do I choose the right phone system for my business?

Consider your business size, budget, and specific communication needs. iPECS Cloud is great for flexibility and scalability, iPECS UCP is ideal for on-premises solutions with advanced features, and BVD Communications Platform offers tailored, cost-effective options.

iPECS Cloud

3. What is iPECS Cloud?

iPECS Cloud is a cloud-based communications solution offering voice, video, messaging, and conferencing tools. It is accessible from anywhere with internet connectivity.

4. What are the benefits of using iPECS Cloud?

iPECS Cloud enhances productivity and flexibility while reducing infrastructure costs. It's ideal for modern businesses looking for scalable communication solutions.

5. Can iPECS Cloud integrate with other business tools?

Yes, iPECS Cloud integrates with various business tools to improve efficiency and collaboration. Please ask us for more details.

iPECS UCP (Unified Communications Platform)

6. What is iPECS UCP?

iPECS UCP is an on-premises IP communications solution offering features like call routing, voicemail, and presence management.

7. What are the key features of iPECS UCP?

iPECS UCP provides advanced features such as call routing, voicemail, and presence management to enhance communication efficiency.

8. Is iPECS UCP suitable for small businesses?

Yes, iPECS UCP is versatile and affordable and can be tailored to suit businesses of all sizes.

BVD Communications Platform

9. What is BVD Communications Platform?

BVD Communications Platform provides solutions ranging from SIP lines for existing phone systems to cloud-based handsets, offering cost-effective communication solutions.

10. How customisable is the BVD Communications Platform?

The BVD Communications Platform is highly customisable to meet your specific business needs, whether you need SIP lines or a full cloud-based solution.

11. What are the cost benefits of the BVD Communications Platform?

BVD Communications Platform offers cost-effective solutions tailored to your business, helping to manage and reduce communication expenses.

Support and maintenance

12. Do you offer local support in Bendigo?

Yes, we have an experiences local support team based out of our office in Wills Street, Bendigo to provide fast and efficient service.

13. What kind of support do you provide for your phone systems?

We offer responsive support, expert training, and proactive maintenance to ensure your phone systems run smoothly and efficiently.

14. Can you assist with system integration and optimisation?

Yes, our team can help integrate your phone system with other business tools and optimise it for better performance.

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Connect with us for efficient phone solutions

Ready to upgrade your business phone system? Contact us today to discuss your needs and find out how we can help.