Professional Business VOIP Phone Service
Experience seamless business communication with our flexible and affordable VOIP plans.
Upgrade to VOIP with cloud PBX for call flow and call management at your fingertips.
Virtual Receptionist
Direct your callers easily through your IVR or Virtual Receptionist. Easy to setup and easy to keep updated in the Cloud PBX.
Call Recording
Record individual calls or set to record all calls by default. Perfect for audio contracts and agreements.
Music on Hold
Upload your music or messages and make being on hold interesting and fun for your callers.
Voicemail to Email
Get your voicemails sent directly to your email so you can pick them up on any device, any time.
Follow Me
Use Simultaneous Ring to have your calls ring on your work phone, mobile and home phone.
Call Queue
Route your callers to a Call Queue, through the right team or department, until an agent is free to take their call.
Choose from a range of business VOIP phone plans to suit your needs.
A range of affordable plans packed with features to keep your business running smoothly and efficiently, all backed by our dedicated local service team.
Small Pro Plan
Medium Pro Plan
Large Pro Plan
Why is BVD the go-to choice for your Bendigo business?
We’ve got great VoIP plans and a feature-packed cloud PBX.
1.
Save money when you switch
VoIP plans to suit your business needs
No contracts on calling and flexibility to change
Add optional extras on-demand as you need them
Pre-pay service means you can pay-as-you-go
You’ll get access to all of BVD’s cloud-based PBX features
No set up charges
2.
Unbeatable free features included
Virtual Receptionist – your auto-attendant
Locate Me and Call Forwarding
Call Centre functionality – Agent & Queuing
SIP Trunking
Call recording
Custom Music or Messages on Hold
Voicemail to Email
Send faxes from your email account with Virtual Fax
3.
Take control of your communications
Self-managed Cloud PBX or use your own PBX
With BVD’s easy-to-use Cloud PBX you can update your settings in seconds
Add numbers and lines as you wish
Add numbers and lines and set up your users and user settings
You’ll get access to all of BVD’s cloud-based PBX features
Handle your calls with real-time calling info
Discover the power of VOIP with cloud PBX...
What is a cloud PBX?
And why do we need it?
Historically, a PBX was a physical box, usually placed in a backroom somewhere, and it was used to connect your phones, set up extensions, hunt groups, voicemail, and more.
Now we have this service available wholly online as your virtual communication system, or your virtual business phone system. Because of that, there are no more on-premise boxes and technicians on call. A non-technical administrator can log in and easily set up everything.
Connected to your VoIP Calling account, a Cloud PBX is the perfect phone system for Small to Medium Businesses.
Create your inbound call flow:
Never miss a call, never miss an opportunity
Each inbound call can be treated differently and it’s easy to set up in the cloud PBX. Send calls to voicemail after hours or when you’re busy, set up a simultaneous ring to your mobile, or route your calls through an IVR to a queue.
Your own virtual receptionist
Direct your calls to different areas of your business with cloud PBX auto attendant. This is your virtual receptionist. Simply create your recording and then setup the call flow, like “press 1 for sales, 2 for accounts or 0 to speak with someone in our team”. It’s so easy to do.
Setup a call queue
If you have a high volume of inbound calls you can have these queued until your agents are available. You can let callers know where they are in the queue and anticipated wait times. You have full control of how you set this up in the cloud PBX.
Advanced cloud PBX features included free with your business VOIP plan.
With BVD's cloud PBX, no per user license fees. Just pay for VoIP calls. Access high-value features anytime, easily set up for your whole account or individual numbers. Start using free cloud PBX features today.
“We introduced VOIP services to give our clients a simpler, more flexible way to stay connected: it’s all about making your business communications easier and more efficient.”
– Adam Howman, CEO
